THE Zambia Revenue Authority (ZRA) has noted with concern a high rise in courier fraud cases in which unsuspecting members of the public are swindled by online scammers.
ZRA corporate communications manager Oliver Nzala said the Authority has noted that victims of the vice receive either emails, calls or text messages that a parcel was sent to them but allege that ZRA has held on to the parcel on grounds of unpaid taxes.
“On that account, victims are asked to send a certain amount of money to clear the “taxes”. However, prolonged stories around clearance and release of the miracle gift develops after sending the money, one after another, each tale more entangled than before,” Mr Nzala said.
He said the public must avoid succumbing to online scammers as long as they never ordered anything online.
“First, you must have ordered a parcel from one of the recognised online traders like Amazon, Ali Express, Alibaba, to mention but a few. If it’s gift being sent through courier, you should also have prior certified information about that parcel that will be sent to you by someone you know who lives abroad.
After ordering your goods, the company you bought from has to consolidate yours and other clients’ purchases that are destined to Zambia and prepare a manifest for all those goods. Through that tracking number, you can follow the movement of your parcel from purchase to delivery.The online trader, through their private arrangement, will sub-contract a consolidator like a courier company or individual agents to receive these goods upon arrival in Zambia. Online purchased Parcels have an average delivery period of five to seven days,” he said.
Mr Nzala said clients should never send mobile money to the random callers, adding that ZRA services are online and taxpayers are free to pay through a preferred platform.
He urged the public to remain vigilant and not fall prey to online scammers.
(Mwebantu, Wednesday, 26th July, 2023)
Zambia recalls metformin tablets due to non-compliance
THE Zambia Medicines Regulatory Authority (ZAMRA) has taken action to recall metformin tablets, a diabetes medication, after tests revealed non-compliance.
The Authority has since written to the director of Yash Pharmaceuticals Limited following the development.
In a letter written to the pharmaceutical company, the Authority has directed it to recall metformin tablets 500 milligrams batch number KBTO18 manufactured by Bliss GVS Pharma PVT limited of India.
“Following routine post marketing surveillance of medicines by the Authority, the above-mentioned product manufactured by Bliss GVS Pharma Limited, India was analysed at the National Drug Quality Control Laboratory.The product was found non-compliant with respect to Assay test,” reads the letter in parts.
The Authority said the pharmaceutical company should initiate a recall within 14 days of the receipt of the letter.
ZMRA further advised that the company is required to submit a detailed report of the recall process which should include all the relevant information.
(Mwebantu, Friday, 8th December, 2023)
ZICTA directs Airtel to compensate subscribers for poor service
FOLLOWING the recent poor Airtel service experienced, the Zambia Information and Communications Technology Authority (ZICTA) has directed the company to compensate it’s subscribers within five days.
The Authority has also directed the network provider to immediately engage the public regarding the recent network outages and provide assurance of their resolution.
In a statement, ZICTA Manager Corporate Communications Hanford Chaaba said the Authority is closely monitoring the service provider.
He said ZICTA is deeply concerned with the recent intermittent network and service outages on Airtel network.
“To this effect, the Authority has directed Airtel Networks Zambia Plc to compensate all subscribers in line with the approved compensation policy within five days from today December 8, 2023. The Authority has also directed the network provider to, using all available platforms, immediately engage the public regarding the recent network outages and provide assurance of their resolution,” he said.
Mr Chaaba said the network provider has further been directed to urgently put in place measures that will ensure that such outages are averted, and submit to the Authority a long- term plan to improve network resilience.
He added that the Authority will actively monitor network performances of all services providers to ensure that the Quality of Service (QoS) guidelines are strictly adhered to.
“We encourage members of the public to continue reporting any issues related to unavailability and quality of network or service,” he said.
(Mwebantu, Friday, 8th December, 2023)
Trade Kings Foundation donates over Two million kwacha to local farmers
As the year draws to a close the Trade Kings Foundation not only looks at the year that was, but also looks to the future by donating over two million Kwacha, in the form of seed and fertilizers to 500 local farmers from the Nampundwe and Chaminuka communities.
The Trade Kings Foundation recognises the crucial role that small-scale farmers play in Zambia’s agricultural sector. In strengthening their capacity, one significantly contributes to food security in and around these communities. With this in mind, the Trade Kings Foundation continuously strives to support the sector, whether in the form of building structures, laying irrigation for water reticulation, drilling of boreholes and now – the donation of seeds and fertilizers.
As part of the donation, the farmers will attend several workshops to upskill them on topics such as soil health, crop rotation, water management, and pest and disease. The program will also focus on crop ustilisation: how to sell, give back to the local community and plan for the next crop.
During the handover of the donation, Trade Kings Group’s Public Relations Manager, Bridget Kambobe, said, “Small-scale and family farmers play a major role in food production of Zambia. Faced with numerous challenges that include everchanging weather patterns, competition from large industrial farms and a lack of access to reliable, up-to-date information and farming inputs, the drive to support local farmers forms part of the Trade Kings Foundation’s ethos of “Improving Lives” and in so doing we assist in ensuring much-needed food security.”
She concluded, “Our role as Trade Kings Group and Trade Kings Foundation is not only to serve our customers, but to instill hope during the economically uncertain times that we find ourselves in.”