THE Zambia Revenue Authority (ZRA) has noted with concern a high rise in courier fraud cases in which unsuspecting members of the public are swindled by online scammers.
ZRA corporate communications manager Oliver Nzala said the Authority has noted that victims of the vice receive either emails, calls or text messages that a parcel was sent to them but allege that ZRA has held on to the parcel on grounds of unpaid taxes.
“On that account, victims are asked to send a certain amount of money to clear the “taxes”. However, prolonged stories around clearance and release of the miracle gift develops after sending the money, one after another, each tale more entangled than before,” Mr Nzala said.
He said the public must avoid succumbing to online scammers as long as they never ordered anything online.
“First, you must have ordered a parcel from one of the recognised online traders like Amazon, Ali Express, Alibaba, to mention but a few. If it’s gift being sent through courier, you should also have prior certified information about that parcel that will be sent to you by someone you know who lives abroad.
After ordering your goods, the company you bought from has to consolidate yours and other clients’ purchases that are destined to Zambia and prepare a manifest for all those goods. Through that tracking number, you can follow the movement of your parcel from purchase to delivery.The online trader, through their private arrangement, will sub-contract a consolidator like a courier company or individual agents to receive these goods upon arrival in Zambia. Online purchased Parcels have an average delivery period of five to seven days,” he said.
Mr Nzala said clients should never send mobile money to the random callers, adding that ZRA services are online and taxpayers are free to pay through a preferred platform.
He urged the public to remain vigilant and not fall prey to online scammers.
(Mwebantu, Wednesday, 26th July, 2023)